crisis communication
Communication after an event always takes place. Therefore, it is not necessary to question whether crisis communication must take place, but only when and how. The basic rule is: As early as possible and as much as necessary! This is the only way to reduce and manage the effects of [...]
8 tips for your crisis communication
Why your communication today is critical to your performance tomorrow Germany and the world are in a state of emergency. Many industries, such as the automotive sector, are experiencing one of the worst crises ever (source: industry analysis by management consultants Bain & Company), sales are down and all forecasts [...]
Crisis management in companies is custom work
Why crisis management in companies? "They'll never go bankrupt, they're so big and professional..." This sentence is often heard and in the end it nevertheless happens. A crisis occurs and is not handled professionally. Often negative consequences up to insolvency are imminent. Crises due to market dependencies or changes. The globalization [...]
Crisis management as strategic competence in companies
The new technical specification DIN CEN/TS 17091:2019 "Crisis management - Guidance for developing a strategic capability" calls for a strategic approach to crisis management. " Development of a strategic capability" is a measure designed to help organizations build this important capability. In this article, we highlight four areas where the [...]
Crisis management in hospitals
Incidents in hospitals are not uncommon. Statistics show that every day there is a cyberattack, every week a fire, every month an external threat (e.g., supply shortages), and every year a police incident that can present challenges to hospitals. The most recent example is the hacker attack on the University [...]
Ransomware in the hospital – only now a danger?!
The attack on a hospital with ransomware can have far-reaching consequences for the healthcare sector. In addition to the loss or theft of data, the failure of IT systems is also a crisis situation for hospital business. The damage from this is not only delayed medical care, but also financially [...]