About Charlotte Ley

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So far Charlotte Ley has created 37 blog entries.

I think I´m having a crisis

By |2021-09-08T10:19:33+02:00 8 September, 2021|Interest|

The concept of crisis in everyday language use and the actual definition. Crisis is a frequently used term, but it has different meanings. Similarly, emergency and disaster are often used in different contexts. The map of terms shows the escalation of an event to a disaster. An event can be evaluated both positively and negatively. This means that the occurrence of an event does not generally cause damage, but can also be an impetus or an opportunity that moves the company forward. For example, a phone call can contain both good and bad news and is evaluated as an event in both cases. An incident, on the other hand, is the negative escalation of an event. It is a deviation from the normal state, but without causing massive damage. In a company, both an incident and a negative event can be handled with the general organizational structure (line [...]

Corruption is no issue in our company – Really?

By |2021-09-08T09:47:49+02:00 8 September, 2021|Interest|

Corruption generally describes a decline in morals that is based on the fact that an expectation is violated. This expectation is defined by a trust provider (a company, the public, etc.), which establishes a behavioral expectation. Corruption describes the visible breach of trust when these behavioral expectations are not met. In the company, these expectations are also called compliance. Corruption always attacks the social fabric, which is built on trust. In addition, corruption can begin as early as the time of signing the employment contract, when the offered position is to be used to fulfill one's own interests or the interests of third parties. Thus, a pretense of facts takes place here. The pretense of loyalty is also used to deceive the company and to abuse trust. Motives for corruption arise from the imbalance of one of the following needs: - Meaning - recognition - success - attention [...]

Totally normal? The BCM standards at a glance

By |2021-09-06T12:36:29+02:00 6 September, 2021|Interest|

What is actually normal? - Normal" is the term used to describe what is usual or what corresponds to the expectation. Something is also called "normal" if it conforms to a norm. A norm is generally seen as something very rigid, but a crisis is anything but. Above all, it is dynamic, constantly evolving, and does not seem to be manageable with a rigid solution. So how can a norm be used in a crisis? And why should a functioning business continuity management (BCM) standard be used as a foundation? A standard can help manage a crisis, especially if it is designed to be very flexible, like DIN EN ISO 22301. It provides a framework for building resilient structures that are necessary for crisis management. In addition, preparedness is also an essential contribution that DIN EN ISO 22301 provides for BCM, so that crises can even be prevented [...]

Emergency drills – stumbling blocks and importance

By |2021-08-31T12:01:14+02:00 31 August, 2021|News, Safety|

Due to multiple threat possibilities (e.g. natural phenomena, increasing dependencies on information technology, international terrorism, blackouts, pandemics, etc.), emergency drills are an important tool to prepare a company/organization for such scenarios. Only those who are prepared and feel prepared can handle an emergency adequately and in a timely manner. If this is not the case, emergencies can develop into crises or even disasters for one's own company/organization or even for other stakeholders. This article is intended to shed a little light on the complex topic of emergency drills, emphasizing the importance and problem areas of such drills by highlighting some aspects. Thus, there is by no means any claim to completeness. Importance of emergency drills As mentioned earlier, we are all virtually at the mercy of a variety of threats that can result in physical or financial damage or damage to reputation. These threat opportunities are difficult for [...]

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Organizational resilience

By |2021-08-31T08:23:13+02:00 31 August, 2021|Norms & Standards, Safety|

The standards for organizational resilience In March 2017, the new ISO standard ISO 22316:2017 was published with the long title "Security and resilience - Organizational resilience - Principles and attributes". The standard was developed by the Technical Committee ISO/TC 292 Security and resilience, which is also responsible for the ISO standards around ISO 22301 Business Continuity Management. In addition to this ISO standard, BS 65000:2014 "Guidance on organizational resilience" has been available from British Standards (BSI) since 2014. We can therefore currently build on two standards on the subject of resilience. What is it about a topic that is apparently so important that two standards are dedicated to it? If you enter the search term "resilience" for german books in Amazon, you will already receive over 1,000 suggestions for filling your electronic shopping cart. If you approach the topic of "resilience" in a foreign language, you already [...]

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Case study companies with and without BCM

By |2021-08-30T08:08:32+02:00 30 August, 2021|Interest|

Why actually think and take precautions for robust corporate governance and supposedly expensive business continuity management? Paper is patient - and the ISO 22301 standard lies warm and dry in the cupboard. We take you through a case study to show you the process of an emergency using two differently positioned companies. Our case study takes you to two medium-sized companies operating in the same industry: House of cards-Money Tomb GmbH and robusta-Willow Tree KG. As "hidden champions," the companies produce the highest quality products and services in a niche area. Both companies have an extensive product portfolio, production at several locations, a business field of medical services and a large web presence with B2B and B2C contact. Key customers of the company come from the aviation industry, the automotive industry and other diverse sectors. Our protagonist is Bert van Jenssen, IT manager in the companies. The system [...]

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Embedding resilience into your cloud-based modernization strategy

By |2021-08-24T08:21:15+02:00 24 August, 2021|Interest|

As part of transformation and modernization strategies, enterprises are increasingly adopting cloud-first strategies. This provides an ideal opportunity to embed resilience. Consider three core components of modernization: people, applications and IT. "We don't know of any vendor or service provider today whose business model and revenue growth is not impacted by the increasing adoption of cloud-first strategies." Those were the words of Gartner analyst Sig Nag, commenting on the company's recent finding that the public cloud services market grew an astounding 17.5 percent in 2019 to a total of $214.3 billion. While the cloud is transforming businesses of all types, a key aspect of its appeal to traditional enterprises in particular is the role it plays in modernizing existing IT structures. In particular, migrating existing IT to an Infrastructure-as-a-Service (IaaS) model can be a blessing to comprehensive modernization strategies, with pay-as-you-use pricing structures helping to streamline and scale [...]

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Updated: Hospital alert planning for pandemics

By |2021-08-24T07:34:44+02:00 24 August, 2021|Interest|

The course of corona disease worldwide shows that a massive increase in the number of infected individuals is also to be expected in Germany. At present, there are still very few infected people compared to China and Italy. Pandemic measures are needed to reduce the spread, especially in hospitals. Corona, in the form of Covid-19, is a virus that can be transmitted from person to person. Vaccine protection against it has not yet been developed, so the only way to prevent it from spreading is through good hygiene and isolation of those infected. The legal basis for this in Germany is the Infection Protection Act, which requires compliance with the state of the art in medicine and epidemiology in order to prevent the spread. According to Section 4 (1) of the Infection Protection Act, the Robert Koch Institute is named to prescribe and develop this state of the art. Accordingly, the [...]

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How COVID-19 is changing the future of cyber resilience through remote working

By |2021-08-23T15:43:38+02:00 23 August, 2021|Interest|

One of the clear impacts of the COVID-19 pandemic is that it has forced many organizations to resort to remote work; and this could have an irreversible impact on future work practices - and cyber resilience. The COVID-19 crisis will undoubtedly have a lasting impact on the way most organizations operate, as work life and operational structures are forced to change dramatically. One of the most obvious changes brought about by the COVID-19 pandemic is the increase in remote work. This development, brought about by the need to reduce physical contact and the spread of infection between people, is likely to remain a feature of modern life even after the worst of the pandemic is over. A key reason for this changing dynamic is that COVID-19 has shown many companies the benefits of virtual online communications. In particular, many companies have seen how effective remote work can be, [...]

Crisis management after product extortion

By |2021-08-23T09:45:46+02:00 23 August, 2021|Interest|

Turpentine, coliform bacteria, pesticides, cyanide, broken glass or chemicals: the list of means with which products have been laced in order to extort companies is long; the procurement of these toxins, on the other hand, is simple. The core of any product extortion lies in the nature of the perpetrators, their psyche, their criminal energy, and their determination to carry out the threat. A look at the statistics brings astonishing insights: "The perpetrators" is usually "the perpetrator", namely a classic lone perpetrator. Often this lone perpetrator tries to fake a group in order to increase his "dangerousness". It is almost exclusively men who commit this type of crime, and they are often of above-average intelligence. It is also interesting to note that one hardly ever finds previously convicted or habitual criminals among the group of perpetrators of product extortion. The psychological profiles of these perpetrators would certainly provide [...]

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