hospital alarm and response planning – Business Resilience Experts

Integration of ISO standards and business continuity management under the umbrella of KTQ

By Charlotte Ley|2021-09-27T10:49:45+02:00 24 September, 2021|Norms & Standards|

The "Cooperation for Transparency and Quality in Healthcare", (german: Kooperation für Transparenz und Qualität im Gesundheitswesen, KTQ), offers a voluntary certification system, according to which hospitals and other companies in the healthcare sector can be certified. Here, certification according to KTQ offers multiple advantages, as it is specifically tailored to hospitals. The standard is based on a PDCA approach with the patient at its center. This is also where the great strengths of certification according to KTQ lie: employees and patients are at the center and are core areas of KTQ. Both documentation and practice audits are conducted by medical, nursing and economic assessors. This strength also acts as a serious disadvantage for partial aspects of certification, because technical aspects remain in the background. For the inspection within the scope of the certification, about 1.5 hours are planned in the sample inspection plan for the following topics: Overview [...]

Modern Hospital Alarm and Response Planning

Hospitals are specialized healthcare enterprises that operate either for profit or as a public legal entity. Crisis management in hospitals is also known as "hospital alert and response planning" (german: Krankenhaus Alarm- und Einsatzplanung KAEP), this has its roots in the need to increase treatment capacity. Examples of this are mass casualty incidents (MCI) or sick cases, where the hospital has to care for significantly more patients than in regular operation. Also described in the KAEP are measures to deal with functional failures, such as power outages. Hospital processes require personnel as well as resources embedded in an organization. Support from resources such as electricity, water, sewage, hygiene, IT, materials, medicines, etc. is required with the highest availability. Organizational, billing and documentation processes occur in parallel. The intersection between a hospital and a company from a business continuity management perspective is therefore very large. The Criticality Ordinance of [...]