trust – Business Resilience Experts

Corruption is no issue in our company – Really?

Corruption is no issue in our company – Really?

By Charlotte Ley|2021-09-08T09:47:49+02:00 8 September, 2021|Interest|

Corruption generally describes a decline in morals that is based on the fact that an expectation is violated. This expectation is defined by a trust provider (a company, the public, etc.), which establishes a behavioral expectation. Corruption describes the visible breach of trust when these behavioral expectations are not met. In the company, these expectations are also called compliance. Corruption always attacks the social fabric, which is built on trust. In addition, corruption can begin as early as the time of signing the employment contract, when the offered position is to be used to fulfill one's own interests or the interests of third parties. Thus, a pretense of facts takes place here. The pretense of loyalty is also used to deceive the company and to abuse trust. Motives for corruption arise from the imbalance of one of the following needs: - Meaning - recognition - success - attention [...]

Resilience through compliance

Resilience through compliance

By Charlotte Ley|2021-08-23T09:46:33+02:00 19 August, 2021|Interest, Norms & Standards|

Compliance is generally defined as the observance of requirements and laws resulting from various conditions. The term became established in the business world a long time ago. Entrepreneurs and business people have always had to comply with specifications in order to be able to sell their goods. Initially, these specifications were shaped by the behavior of the general public and the businessmen themselves. Compliance in today's sense is to be found above all after the establishment of trading companies, in which defaults had to be kept, in order to avoid consequences up to the insolvency. On the one hand, compliance serves as protection against damage to a company's reputation, but on the other hand, it protects against a loss of trust by the customer. For example, a scandal can change the view of a company and reduce trust with economic impairment and damage as a consequence. This creates [...]

corruption 2.0 – protecting the company from corruption damage

corruption 2.0 – protecting the company from corruption damage

By Charlotte Ley|2021-08-19T08:16:13+02:00 19 August, 2021|Interest|

The annual damage caused by corruption in Germany is estimated at more than 400 billion euros. Middle and senior management in particular is the driving force behind corruption. Corruption is a creeping process that begins at the lowest level of a company. In order to obtain information and spy on the company, employees are infiltrated who can, for example, take over infrastructural tasks. Here, the position of a porter, a cleaner or canteen staff should be mentioned, who specifically spy out where the further steps of corruption should start. If this information is available, the spying on the company takes place in more sensitive areas. Here, persons are infiltrated primarily in management levels as assistants. These persons collect targeted information about the company's employees in order to select suitable target persons for strategic collusion. External service providers such as interpreters or IT service providers can also collect sensitive [...]

crisis communication

crisis communication

By Charlotte Ley|2021-08-18T09:32:43+02:00 18 August, 2021|Interest|

Communication after an event always takes place. Therefore, it is not necessary to question whether crisis communication must take place, but only when and how. The basic rule is: As early as possible and as much as necessary! This is the only way to reduce and manage the effects of a crisis. Good crisis communication begins before a crisis with preparation and precaution. It is then called risk communication and serves to identify and minimize risks and to generate risk acceptance. It also creates risk maturity, which enables people to understand, evaluate and combat risks. For this, communication as early as possible is important, as the example of a flood shows. Early information about current events and the indication of an imminent flood generate a higher acceptance for measures after the flood has occurred. Crisis communication can also be used to convey targeted instructions for action, such as: [...]

8 tips for your crisis communication

8 tips for your crisis communication

By Charlotte Ley|2021-08-18T09:34:20+02:00 18 August, 2021|Interest|

Why your communication today is critical to your performance tomorrow Germany and the world are in a state of emergency. Many industries, such as the automotive sector, are experiencing one of the worst crises ever (source: industry analysis by management consultants Bain & Company), sales are down and all forecasts are uncertain. With all the efforts to save one's own company over the crisis, one thing can quickly fall into the background: Leading the company through the crisis. Employees feel that otherwise stable companies are suddenly standing on shaky ground. Companies that were still forecasting a good business year for their employees during New Year's speeches now have to announce short-time work. Consequences that every employee feels more keenly than all of the internal and external personnel marketing measures from the time before the crisis. But what does this mean for employers? If you don't do a good [...]