Crisis management in companies is custom work

By |2021-08-18T09:39:01+02:00 17 August, 2021|Uncategorized|

Why crisis management in companies? "They'll never go bankrupt, they're so big and professional..." This sentence is often heard and in the end it nevertheless happens. A crisis occurs and is not handled professionally. Often negative consequences up to insolvency are imminent. Crises due to market dependencies or changes. The globalization of markets and the expansion and merging of companies into large corporations create a complicated network of dependencies. The more interconnected a system is, the more susceptible it is to disruption or crisis. The trend toward globalization and networking of markets will continue in the future. Accordingly, market crises are not entirely avoidable, even for medium-sized companies and large corporations. Political factors such as Brexit or trade wars also lead to massive uncertainty. Yet it is only in these situations that companies become aware and more visible of their many dependencies. Why Brexit should be considered an emergency [...]

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Cognitive emergency response – the flight into familiar action

By |2021-06-21T09:10:13+02:00 21 June, 2021|Uncategorized|

The fact that humans are creatures of habit is nothing new. They are reluctant to change their familiar behavior patterns. It usually takes 21 days to learn a new habit, and two to three months for something to really become ingrained in the thought pattern. But what if we find ourselves in a situation where this time is not available and we have to act immediately? Is the human being able to adapt his behavior adequately to the situation and act outside his regular patterns? Unfortunately, the answer is often no. In a situation which is overwhelming, such as a time-critical situation for many people, people tend to fall back into familiar behavioral patterns and rely on familiar processes. This is because these very actions can be recalled quickly under time pressure and a sense of competence is created as the person feels confident in what they do [...]

A plea for exercise

By |2021-06-07T13:03:49+02:00 7 June, 2021|Uncategorized|

How an event that affects day-to-day business operations is handled has a significant impact on the extent of the damage. Therefore, not only should precautionary measures be implemented in the company in advance to keep the residual risk as low as possible, but reactive measures should also be planned. After all, there is no such thing as 100% safety and the residual risk will never be zero. In case of an event, there will be an impact on the company. However, the reactive side of emergency and crisis management should not only be available as a nice document for auditors, but should above all be handy and applicable. If the planned actions are not applicable, the impact of the event is reduced only imperceptibly or not at all. How handy the reactive side was actually planned cannot be checked only by a theoretical examination. It is also not [...]

The Ever Given – a symbol

By |2021-05-31T10:53:10+02:00 31 May, 2021|Uncategorized|

A symbol of how dependent companies are on their supply chains, of how emergency response has to rely on rudimentary technology, and ultimately of how the little person has to manage the big crisis. The latest example of how vulnerable supply chains are was provided by the Ever Given accident in the Suez Canal in late March 2021. A canal, nearly 200 kilometers long, 120 meters wide, shortens the distance between the North Atlantic and Asia by approximately 30%. Instead of taking about a week to circumnavigate Africa, a canal passage of 11 to 16 hours is all it takes for ships from all over the world. It's no wonder, then, that this route is highly frequented and that almost 10% of the world's trade passes through this bottleneck. A ship getting stuck there is nothing new - in the past 10 years, about 25 ships have been [...]

Compliance management as a means of crisis prevention

By |2019-10-28T15:03:54+01:00 28 October, 2019|Uncategorized|

Keeping an eye on the numerous legal requirements for companies is a great challenge for many entrepreneurs. And yet it is worth taking up this challenge. Legal violations can quickly turn into a tangible crisis for the company. Claims for damages (e.g. from product liability), fines (e.g. breaches of antitrust law or data protection requirements), but also financial losses due to loss of reputation; whether committed intentionally or negligently, the legal consequences of a breach of law can endanger the continued existence of the company. The entrepreneurial framework of responsibility and action and the associated obligations and risks should therefore be known and regularly reviewed. A functioning compliance management helps to identify the requirements and risks and can serve business continuity management as the basis for a comprehensive risk analysis. Furthermore, it supports the prevention of legal violations with suitable measures such as training and sensitization and thus [...]

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Emergency Management: Immediate action, business continuity, recovery – simply explained

By |2019-09-23T14:08:47+02:00 22 September, 2019|Uncategorized|

Immediate Action Plan, Business Continuation, Recovery Emergency management has its own vocabulary. The graphic from the BSI 100-4 Emergency Management provides a good overview of the chronological sequence. We explain this using a simple example: You have planned a romantic dinner for your partner's birthday and are sitting at home in your living room opposite the dinner table. Suddenly, all four light bulbs of their ceiling lamp fail. Unexpectedly you face a crisis. The time until you notice the failure is the detection time. Ideally, this time is short. A smoke detector, for example, has a shorter detection time of a room fire than your sense of smell when you sleep. So, you are sitting in a pitch-dark room. While you are still thinking about what to do, your partner has already pulled out the smartphone, switched on the flashlight, placed it on a glass and continues to [...]

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Climate change as a business risk?

By |2019-07-03T10:02:08+02:00 3 July, 2019|Uncategorized|

Climate change and its consequences are painfully felt in many areas and increasingly pose a threat to people and the environment. According to the German Weather Service (DWD), "around 9% more precipitation falls over the year than 140 years ago". The increase in heat waves and hot days can also be clearly seen in the climate report of the German Weather Service (source: Direct consequences of the climatic changes are weather extremes such as heavy rain (or snow), heat (or extreme cold) as well as increasing storms. They have an increasing impact on infrastructure, health, water resources, ecosystems, and much more. In the future, companies will also have to deal even more thoroughly with the possible effects and consequences of climate change. In May of this year, heavy rainfall caused the ceiling of a hospital delivery room to collapse and, at some point, electricity to fail. It [...]

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Abuse of trust: The underestimated danger

By |2019-07-05T09:50:50+02:00 23 May, 2019|Uncategorized|

Trust generates an expectation of a certain type of behaviour. This expectation of behaviour is the basis of all private, professional and business relationships. If the trust is abused, misled about ones true intentions and fooled, the trust is "BROKEN". For organizations and their processes, a breach of trust by the people involved means the destruction of process security, the loss of quality control and manageability. This destructive process has a name: Corruption. (Corruptio (lat.): Corruption, corruption, decay of morals) General definition of corruption ISO 37001: Offer, promise, grant, accept or demand an undue advantage of any value (which may be financial or non-financial), directly or indirectly and regardless of the location(s), in violation of applicable law, as an incentive or reward for any person in connection with the performance (3.16) of, or failure to perform, that person's duties. Corruption is first and foremost an ethical activity category. [...]

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Gartner Study: Trends in Security and Risk Management

By |2019-07-04T12:41:52+02:00 8 March, 2019|Uncategorized|

Gartner, Inc. has identified seven emerging security and risk management trends that will impact security, privacy and risk managers over time. Gartner defines the top trends as ongoing strategic changes in the security ecosystem that are not yet widely recognized, but are expected to have a broad impact on the industry and a significant impact. According to Gartner, the seven most important trends for security and risk management are for 2019 and beyond: Trend #1: Risk appetite statements are linked to business results. As IT strategies become more closely aligned with business objectives, the ability of Security and Risk Management (SRM) executives to effectively present security issues to key decision-makers in the organization is gaining in importance. "To avoid focusing solely on IT decision-related issues, create simple, practical, and pragmatic risk-taking statements that are related to business objectives and relevant to board level decisions," said Peter Firstbrook, research [...]

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Ten eerie scenarios for Germany 2019

By |2019-07-17T13:36:15+02:00 21 February, 2019|Uncategorized|

It is a game of speculation. Which security-related, social or political incidents could shape the year 2019: Drone incident / accident at an airport. With the increasing spread of privately and commercially used drones, it can be assumed that accidental or intended incidents with drones will occur. At least one serious accident of drones with aircraft or airports is to be expected. Long-term cold weather with impairment of gas supply and restrictions in shipping, especially inland shipping and North-East Sea. The last flood on the Elbe or Rhine with extensive flooding was already six years ago - in the next four years there will presumably be a further flooding situation across federal states. Major demonstrations in the area of conflict between infrastructure and energy generation such as Hambacher Forst, Stuttgart 21 etc. lead to significantly longer and more complicated planning and implementation processes of large-scale and small-scale projects [...]

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