Interest – Page 2 – Business Resilience Experts

How COVID-19 is changing the future of cyber resilience through remote working

How COVID-19 is changing the future of cyber resilience through remote working

By Charlotte Ley|2021-08-23T15:43:38+02:00 23 August, 2021|Interest|

One of the clear impacts of the COVID-19 pandemic is that it has forced many organizations to resort to remote work; and this could have an irreversible impact on future work practices - and cyber resilience. The COVID-19 crisis will undoubtedly have a lasting impact on the way most organizations operate, as work life and operational structures are forced to change dramatically. One of the most obvious changes brought about by the COVID-19 pandemic is the increase in remote work. This development, brought about by the need to reduce physical contact and the spread of infection between people, is likely to remain a feature of modern life even after the worst of the pandemic is over. A key reason for this changing dynamic is that COVID-19 has shown many companies the benefits of virtual online communications. In particular, many companies have seen how effective remote work can be, [...]

Crisis management after product extortion

Crisis management after product extortion

By Charlotte Ley|2021-08-23T09:45:46+02:00 23 August, 2021|Interest|

Turpentine, coliform bacteria, pesticides, cyanide, broken glass or chemicals: the list of means with which products have been laced in order to extort companies is long; the procurement of these toxins, on the other hand, is simple. The core of any product extortion lies in the nature of the perpetrators, their psyche, their criminal energy, and their determination to carry out the threat. A look at the statistics brings astonishing insights: "The perpetrators" is usually "the perpetrator", namely a classic lone perpetrator. Often this lone perpetrator tries to fake a group in order to increase his "dangerousness". It is almost exclusively men who commit this type of crime, and they are often of above-average intelligence. It is also interesting to note that one hardly ever finds previously convicted or habitual criminals among the group of perpetrators of product extortion. The psychological profiles of these perpetrators would certainly provide [...]

Comments Off

Resilience through compliance

Resilience through compliance

By Charlotte Ley|2021-08-23T09:46:33+02:00 19 August, 2021|Interest, Norms & Standards|

Compliance is generally defined as the observance of requirements and laws resulting from various conditions. The term became established in the business world a long time ago. Entrepreneurs and business people have always had to comply with specifications in order to be able to sell their goods. Initially, these specifications were shaped by the behavior of the general public and the businessmen themselves. Compliance in today's sense is to be found above all after the establishment of trading companies, in which defaults had to be kept, in order to avoid consequences up to the insolvency. On the one hand, compliance serves as protection against damage to a company's reputation, but on the other hand, it protects against a loss of trust by the customer. For example, a scandal can change the view of a company and reduce trust with economic impairment and damage as a consequence. This creates [...]

Makeshift hospitals in times of Corona

Makeshift hospitals in times of Corona

By Charlotte Ley|2021-08-19T09:14:47+02:00 19 August, 2021|Interest, News|

In the times of the Cold War, the provision of makeshift hospitals, also called auxiliary hospitals or emergency hospitals, was part of the legally obligatory precautions of the federal states with the support of the federal government. The basis for this in Germany is § 15 of the law on civil defense of 09 August 1976, which has already been replaced by a new version of 1997. In the currently valid version of the Civil Defense Act, there are no longer any requirements for the provision of auxiliary hospitals, although the current Corona situation shows that makeshift hospitals are needed more than ever to ensure medical care for the people. Time and again, the media report on plans to build makeshift hospitals to physically separate Corona-infected people from other patients and thus reduce the spread of the infection. The German pioneer is Berlin, where a hospital is being [...]

Comments Off

Business continuity management as the key to cyber security

Business continuity management as the key to cyber security

By Charlotte Ley|2021-08-19T08:37:59+02:00 19 August, 2021|Interest|

Resilience to cyberattacks requires much more than protective, defensive security tools and training. Resilience is also about the ability to recover quickly. Therefore, it must always include business continuity management activities. It's time to redefine the role of chief information security officers (CISOs) and budget accordingly. Although prevention is key to limiting cyberattacks, the question is whether it alone is enough. Cyberattacks are constantly increasing in number and severity. A chief information security officer is responsible for prevention, but we believe a CISO should also feel responsible for business continuity and crisis communication: The ability to respond so the business can return to business as usual as quickly as possible is a much more realistic goal than preventing attacks entirely. The goal: Detect, respond, recover and improve. But how can an organization respond to an attack while still planning for its future? By not separating preventive measures and [...]

Comments Off

corruption 2.0 – protecting the company from corruption damage

corruption 2.0 – protecting the company from corruption damage

By Charlotte Ley|2021-08-19T08:16:13+02:00 19 August, 2021|Interest|

The annual damage caused by corruption in Germany is estimated at more than 400 billion euros. Middle and senior management in particular is the driving force behind corruption. Corruption is a creeping process that begins at the lowest level of a company. In order to obtain information and spy on the company, employees are infiltrated who can, for example, take over infrastructural tasks. Here, the position of a porter, a cleaner or canteen staff should be mentioned, who specifically spy out where the further steps of corruption should start. If this information is available, the spying on the company takes place in more sensitive areas. Here, persons are infiltrated primarily in management levels as assistants. These persons collect targeted information about the company's employees in order to select suitable target persons for strategic collusion. External service providers such as interpreters or IT service providers can also collect sensitive [...]

“New Normal” – Really that new?

“New Normal” – Really that new?

By Charlotte Ley|2021-08-18T13:58:00+02:00 18 August, 2021|Interest, News|

In many places, life with and after SARS-Covid-19 is currently being described as the new normal. But much of what is supposed to be "new" is not so new. I dare to take a look back. The call of the tower guard: "Close the gates" announced imminent danger. The "lockdown" was the consequence. Isolation and waiting (historically: quarantine = 40 (itl. quaranta) days waiting period for ships entering the port of Venice to protect the narrow city from epidemics) were always the first step to ward off an epidemic. So far, nothing new. But behind the term "New Normal" lies the question of how to shape the future. And not just in dealing with a pandemic event. In terms of business processes, this means formulating modified requirements for business continuity management (BCM). Because closing the gates and waiting will have consequences: Necessary movements of people and goods are [...]

Is COVID-19 really a “Black Swan”?

Is COVID-19 really a “Black Swan”?

By Charlotte Ley|2021-08-18T13:27:29+02:00 18 August, 2021|Interest|

Many commentators referred to the COVID-19 pandemic as a "Black Swan" event. However, this is a misunderstanding of what a Black Swan actually is. Understanding the difference moves COVID-19 from the list of events for which governments and organizations could not prepare to the list of events for which they should have prepared. What are Black Swans? The theory of Black Swan events was developed to categorize unpredictable high-impact events. Nassim Nicholas Taleb first proposed the term in his 2001 book Fooled by Randomness. In 2007, he expanded the concept in his better-known book, "The Black Swan." According to Taleb, a Black Swan event has three characteristics: "First, it is an outlier, being outside the range of regular expectations, because nothing in the past can convincingly point to its possibility. Second, it has an extreme impact. Third, despite its outlier status, human nature lets us concoct explanations for [...]

crisis communication

crisis communication

By Charlotte Ley|2021-08-18T09:32:43+02:00 18 August, 2021|Interest|

Communication after an event always takes place. Therefore, it is not necessary to question whether crisis communication must take place, but only when and how. The basic rule is: As early as possible and as much as necessary! This is the only way to reduce and manage the effects of a crisis. Good crisis communication begins before a crisis with preparation and precaution. It is then called risk communication and serves to identify and minimize risks and to generate risk acceptance. It also creates risk maturity, which enables people to understand, evaluate and combat risks. For this, communication as early as possible is important, as the example of a flood shows. Early information about current events and the indication of an imminent flood generate a higher acceptance for measures after the flood has occurred. Crisis communication can also be used to convey targeted instructions for action, such as: [...]

8 tips for your crisis communication

8 tips for your crisis communication

By Charlotte Ley|2021-08-18T09:34:20+02:00 18 August, 2021|Interest|

Why your communication today is critical to your performance tomorrow Germany and the world are in a state of emergency. Many industries, such as the automotive sector, are experiencing one of the worst crises ever (source: industry analysis by management consultants Bain & Company), sales are down and all forecasts are uncertain. With all the efforts to save one's own company over the crisis, one thing can quickly fall into the background: Leading the company through the crisis. Employees feel that otherwise stable companies are suddenly standing on shaky ground. Companies that were still forecasting a good business year for their employees during New Year's speeches now have to announce short-time work. Consequences that every employee feels more keenly than all of the internal and external personnel marketing measures from the time before the crisis. But what does this mean for employers? If you don't do a good [...]